Warranty and Installation

Durawood stands behind its craftsmanship with a 90-day manufacturing warranty, covering materials and workmanship from the date of delivery. Clear guidelines help you avoid common issues like moisture damage, improper installation, or natural wood variations. In addition, we provide easy-to-follow installation instructions and protective packaging options designed to ensure the long-term durability of every stair system delivered.

For your convenience, we’ve bundled this important information including terms, return policies, and warranty specifics into a downloadable PDF you can keep on-hand or share with your team.